Czech German English

...lowcost sourcing in perfection...

Our office is a West-Europe oriented German managed office. You can always find someone there who speaks your mother tongue, and will perfectly understand you. Language barriers are not a problem at the reception, logistics or engineering department.

The Project Management will adapt your 3D data to the desired casting, and optimise it to the intended production method. Your requirements for change will be implemented anytime during the production. We provide you consultancy regarding individual production and technology options.

In our logistics department your orders are computer controlled and administered. We download your needs and visions by means of fax or EDI in our system, continuously monitoring the delivery terms of your orders, thus ensuring timely and fluent supplies.

By combining small and medium production series we almost always manage to achieve cost savings for our customers. We check and evaluate regularly the production processes to be able to offer additional savings to our customers.

We provide our customers with advisory service, projects are implemented at our suppliers. Optimal communication paths, rapid reactions to customer requirements and their implementation - these are the elements that make the difference between us and our competitors.

Quality Policy

Quality Policy

Q01  Q02 

Quality Policy

The quality policy is the fundamental document of the management system of Silesia-Tech s.r.o. It proves the ability to constinently provide products and services meeting the customer requirements. The quality policy is based on the company values and is binding for all employees of Silesia-Tech s.r.o.

 

The top priority of our company is the customer satisfaction based on the quality, delivery and quantity realibility.

 

The quality police is implemented in accordance with the following principles:

Management commitment

  • The management of Silesia-Tech s.r.o. is commited by personal commitment to meet the requirements of the quality management system above average and constantly to check and improve its efficiency and performance.

Customer satisfaction

  • It is our goal to be a valuable and trusted partner for our customers.
  • We provide the customer with all necessary information, we inform the customer about unforeseen circumstances, we seek and offer solutions. We are aware, that the implementation of agreements increased our credit. We treat our customers open, communicative and problem-solving oriented.

Cooperation with suppliers

  • Cooperation with our suppliers is characterized by trust and mutual support.

Teamwork, competence of employees

  • We are aware, that the competence of our employees is decisive for the implementation of the high quality product, which is why we provide our employees ongoing training opportunities. 
  • The foundation of our success is based on optimal teamwork. This is ensured by a combination of professional activities, training, experience and ongoing team communication.

 

Unlike many other industrial representatives and mainly ordinary sales agencies, Silesia-Tech s.r.o. is fully liable for the quality of their products. We provide permanent supplies of defect-free products at our suppliers. We regularly conduct audits at our suppliers, we optimise test documents, carefully monitor effectiveness of corrective measures. Requirements for sampling according to VDA or PPAP; suitability of machines and processes form a part of our standard procedures.

Particularly in the course of production series we are present at our suppliers, jointly finishing the production parameters.

Troublefree management of drawings and data, as well as any changes of these, are carefully monitored in our company.

Based on our experiences in automotive, we pay an extra attention to the safety of processes and proper documentation.

If any defective products do appear at our customers, our reaction to this is measured in hours. If possible technically and in terms of time, we take goods for additional treatment; otherwise we provide a free-of-charge supply of spare parts.

News

More news